The Personal Information Protection Act (“the Act”) regulates the collection, use, storage, security, and disclosure of personal information by private sector organizations in British Columbia. “Personal Information” refers to information about an identifiable individual. Spraggs Advisory Group acknowledges the importance of privacy and the sensitivity of personal information received by us in the course of our advisory services.
We are committed to maintaining the confidentiality of our clients’ information and uphold our obligations regarding the personal information of all individuals that we collect, use, or disclose in our practice. This policy has been developed with these obligations in mind.
Our Need for Personal Information: To provide effective advisory services, we require access to relevant facts and information, which may include personal information about our clients and other individuals.
Collection, Use, and Disclosure of Personal Information: We primarily collect personal information directly from the person to whom it pertains. When necessary, we may collect personal information from other sources.
By engaging Spraggs Advisory Group for advisory services, an individual consents to our necessary collection, use, or disclosure of their personal information to properly advise and represent them.
We collect personal information in accordance with the Act, which deems consent for collection, use, or disclosure if the purpose would be obvious to a reasonable person. In some circumstances, the Act allows us to collect, use, or disclose personal information without an individual’s consent, such as when it is in the individual’s best interests or necessary for an investigation or proceeding.
Security of Personal Information: We have measures in place to protect against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction of personal information.
Requests for Access to Personal Information: Individuals can request access to their personal information under our control, including how it has been used and to whom it has been disclosed.
Limitations on Disclosure: We do not disclose personal information where it could harm an individual’s safety or mental health, or where it would reveal personal information about another individual without consent.
Requests for Correction of Personal Information: Individuals can request corrections to their personal information in our custody or control. We will correct or annotate the information accordingly.
Contacting or Communicating with Us: For questions regarding our handling of personal information, or to request access to or correction of personal information, please contact our Officer Manager at 604.359.1626, or by mail: Unit 202, 1020 Westwood Street, Coquitlam, BC, V3C 4E4.
If you are dissatisfied with our handling of your personal information, please contact our Privacy Officer. For further concerns, the Office of the Information and Privacy Commissioner can be contacted at PO Box 9038, Stn Prov Govt, Victoria, BC, V8W 9A4, Telephone 250.387.5629, Fax 250.387.1696.
